Famous Smoke Cigars is a renowned online retailer of premium cigars, offering a vast selection of high-quality cigars from top manufacturers around the world. With over 70 years of experience in the cigar industry, Famous Smoke Cigars has established itself as a trusted source for cigar enthusiasts and newcomers alike. In this article, we'll delve into the history of Famous Smoke Cigars, their product offerings, customer service, and more.
History of Famous Smoke Cigars
Famous Smoke Cigars was founded in 1939 by Joseph Zucchero, an Italian immigrant who brought his passion for cigars to the United States. Initially, the company operated as a small retail store in Easton, Pennsylvania, but it quickly grew in popularity due to its commitment to providing exceptional customer service and high-quality cigars. Over the years, Famous Smoke Cigars expanded its operations, moving to a larger facility and eventually transitioning to an online retailer in the early 2000s.
Product Offerings
Famous Smoke Cigars boasts an impressive inventory of over 30,000 unique cigars from more than 100 manufacturers, including iconic brands like Arturo Fuente, Padron, and Ashton. Their product range includes a diverse selection of cigar styles, sizes, and strengths, catering to various tastes and preferences. From mild and creamy to full-bodied and complex, Famous Smoke Cigars has something for every cigar enthusiast.
In addition to their extensive cigar selection, Famous Smoke Cigars also offers a variety of cigar accessories, such as humidors, cutters, and lighters. They also provide a range of cigar-related gifts, including cigar boxes, ashtrays, and cigar-themed apparel.
Customer Service
Famous Smoke Cigars is renowned for its exceptional customer service, which sets it apart from other online retailers. Their customer service team is comprised of knowledgeable and passionate cigar enthusiasts who are dedicated to providing personalized support and guidance. Whether you're a seasoned cigar aficionado or just starting your cigar journey, the Famous Smoke Cigars team is always available to answer questions, offer recommendations, and resolve any issues that may arise.
Shipping and Handling
Famous Smoke Cigars understands the importance of proper shipping and handling when it comes to cigars. To ensure that their products arrive in optimal condition, they use specialized packaging materials and techniques to maintain the perfect humidity and temperature levels during transit. They offer fast and reliable shipping options, including same-day shipping for orders placed before 2 pm EST.
Return and Refund Policy
Famous Smoke Cigars stands behind the quality of their products and is committed to customer satisfaction. If, for any reason, you're not satisfied with your purchase, they offer a 30-day return and refund policy. This policy allows you to return any unused or defective products for a full refund or exchange, providing you with peace of mind and confidence in your purchase.
Community and Education
Famous Smoke Cigars is more than just an online retailer – they're a community of cigar enthusiasts dedicated to sharing knowledge and passion for cigars. Their website features a comprehensive cigar education section, which includes articles, videos, and tutorials on various aspects of cigars, such as cigar history, production, and pairing. They also host regular cigar events and webinars, providing customers with opportunities to connect with other enthusiasts and learn from industry experts.
Awards and Recognition
Famous Smoke Cigars has received numerous awards and recognition for their exceptional products and services. They've been named "Cigar Retailer of the Year" by Cigar Aficionado magazine and have received top ratings from industry publications such as Cigar Journal and Smoke Magazine. Their commitment to quality, customer service, and community has earned them a loyal customer base and a reputation as one of the premier online cigar retailers.
Famous Smoke Cigars is a one-stop-shop for cigar enthusiasts, offering an unparalleled selection of premium cigars, exceptional customer service, and a wealth of knowledge and resources. Whether you're a seasoned aficionado or just starting your cigar journey, Famous Smoke Cigars is the perfect destination for all your cigar needs. With their commitment to quality, community, and customer satisfaction, it's no wonder they've become a household name in the cigar industry.
Frequently Asked Questions
What is the history behind Famous Smoke Cigars?
Famous Smoke Cigars has a rich history dating back to 1939, when it was founded by a passionate cigar enthusiast. Over the years, the company has evolved to become one of the leading online retailers of premium cigars, offering a vast selection of brands, flavors, and sizes to cater to diverse tastes and preferences.
What makes Famous Smoke Cigars unique?
Famous Smoke Cigars stands out from the competition due to its commitment to providing exceptional customer service, a vast selection of premium cigars, and a user-friendly online platform. The company's knowledgeable staff, extensive inventory, and competitive pricing make it a go-to destination for cigar enthusiasts.
What types of cigars does Famous Smoke Cigars offer?
Famous Smoke Cigars boasts an impressive collection of premium cigars from renowned manufacturers, including Arturo Fuente, Padron, Ashton, and many more. The selection includes a range of flavors, strengths, and sizes, catering to both beginners and seasoned aficionados.
Are the cigars sold by Famous Smoke Cigars authentic?
Yes, Famous Smoke Cigars only sells 100% authentic cigars, sourced directly from the manufacturers or authorized distributors. The company guarantees the authenticity of every cigar, ensuring that customers receive genuine products.
How do I store my cigars to maintain their quality?
To preserve the flavor, aroma, and overall quality of your cigars, it's essential to store them in a humidor at a consistent temperature (between 68-72°F) and humidity level (around 70-75%). This will help maintain the delicate balance of moisture and prevent damage.
What is the ideal humidity level for storing cigars?
The ideal humidity level for storing cigars is between 68-72%. This range allows the cigars to breathe and maintain their natural oils, ensuring they remain fresh and flavorful. Avoid storing cigars in extremely dry or humid environments, as this can cause damage.
Can I purchase cigars as a gift?
Absolutely! Famous Smoke Cigars offers a range of gift options, including beautifully crafted humidors, cigar accessories, and premium cigar bundles. You can also create a personalized gift message to make it an extra-special gesture.
Does Famous Smoke Cigars offer any loyalty programs or rewards?
Yes, Famous Smoke Cigars has a loyalty program that rewards customers for their purchases. Members earn points for every dollar spent, which can be redeemed for discounts, free products, and exclusive offers.
How do I choose the right cigar for my taste preferences?
Choosing the right cigar can be overwhelming, but Famous Smoke Cigars' knowledgeable staff is happy to help. You can also explore the website's "Cigar Finder" tool, which allows you to filter by flavor profile, strength, and price range to find the perfect cigar for your taste buds.
What is the difference between a Maduro and a Natural wrapper?
A Maduro wrapper is fermented for a longer period, resulting in a richer, sweeter flavor and a darker appearance. A Natural wrapper, on the other hand, is fermented for a shorter period, producing a lighter color and a milder flavor. Ultimately, the choice between Maduro and Natural depends on personal taste preferences.
Can I return or exchange a cigar if I'm not satisfied?
Famous Smoke Cigars offers a 30-day satisfaction guarantee. If you're not satisfied with your purchase, you can return or exchange it within 30 days of delivery. Please note that returns and exchanges are subject to certain conditions and requirements.
How do I light a cigar properly?
To light a cigar properly, hold the flame to the foot of the cigar, rotating it slowly to ensure an even burn. Once lit, take a few gentle puffs to establish a consistent burn. Avoid inhaling too deeply, as this can cause the cigar to burn too hot and become bitter.
What is the best way to cut a cigar?
The best way to cut a cigar is using a high-quality cigar cutter, which helps to preserve the delicate wrapper and prevent damage. There are different types of cuts, including straight, diagonal, and V-cuts, each suited to specific cigar shapes and sizes.
Can I smoke a cigar in any environment?
While cigars can be enjoyed in various settings, it's essential to consider the environment and those around you. Avoid smoking in enclosed spaces, near open flames, or in areas with sensitive individuals. Always follow local smoking regulations and be respectful of others.
How do I properly extinguish a cigar?
To properly extinguish a cigar, gently press the lit end into an ashtray or a heat-resistant surface, making sure to snuff out the ember completely. Avoid using water or a fire extinguisher, as this can damage the cigar and create a mess.
What is the significance of the cigar band?
The cigar band serves as a marker of authenticity, indicating the brand, type, and origin of the cigar. It also adds an element of elegance and sophistication to the smoking experience. Some cigar enthusiasts collect cigar bands as a hobby or keepsake.
Can I purchase cigars in bulk?
Yes, Famous Smoke Cigars offers bulk purchasing options for individuals, businesses, and special events. Bulk orders can be customized to meet specific needs and preferences, and often come with discounts and special promotions.
Does Famous Smoke Cigars offer any educational resources?
Famous Smoke Cigars is committed to educating cigar enthusiasts. The website features a comprehensive "Cigar 101" section, offering tutorials, guides, and articles on cigar-related topics, from history and production to pairing and etiquette.
How do I become a cigar aficionado?
Becoming a cigar aficionado requires patience, practice, and a willingness to learn. Start by exploring different cigar types, flavors, and brands. Develop your palate by trying new cigars, and learn about the art of cigar production, pairing, and etiquette.
Can I purchase cigar accessories from Famous Smoke Cigars?
Yes, Famous Smoke Cigars offers a wide range of cigar accessories, including humidors, cutters, lighters, and ashtrays. The company's accessories are designed to enhance the cigar-smoking experience, providing functionality, style, and durability.
What is the best way to travel with cigars?
When traveling with cigars, it's essential to protect them from damage and maintain a consistent humidity level. Consider investing in a travel humidor or a cigar case specifically designed for travel. Always check local regulations regarding cigar transportation and storage.
Can I purchase cigars for corporate gifts or events?
Absolutely! Famous Smoke Cigars offers customized corporate gift solutions, including personalized humidors, cigar bundles, and accessories. The company's expert staff can help you create a unique and memorable gift or event experience.
How do I stay up-to-date with Famous Smoke Cigars' promotions and news?
Stay informed about Famous Smoke Cigars' promotions, new releases, and industry news by subscribing to the company's newsletter, following social media accounts, or visiting the website regularly. You can also sign up for text alerts and special offers.
Is my personal and payment information secure on Famous Smoke Cigars' website?
Yes, Famous Smoke Cigars' website uses industry-standard SSL encryption to ensure the security and confidentiality of all personal and payment information. The company is committed to protecting customer data and maintaining the highest level of security.
What if I have a question or concern not addressed in this FAQ?
If you have a question or concern not addressed in this FAQ, please don't hesitate to contact Famous Smoke Cigars' customer service team. The knowledgeable staff is available to assist you via phone, email, or live chat, providing personalized support and guidance.