J and R Cigars is a renowned online retailer of premium cigars, cigar accessories, and cigar-related products. Founded in 1971 by Joe and Rachel, the company has established itself as a trusted source for cigar enthusiasts, offering an extensive selection of products from top manufacturers. With over 50 years of experience, J and R Cigars has built a reputation for providing exceptional customer service, competitive pricing, and a vast knowledge of the cigar industry.
History of J and R Cigars
The story of J and R Cigars began in 1971 when Joe and Rachel, two passionate cigar enthusiasts, opened a small cigar shop in New York City. Their vision was to provide high-quality cigars and exceptional customer service to the local community. Over the years, the company grew, and in the early 2000s, J and R Cigars made the transition to an online retailer, expanding its reach to a global audience. Today, J and R Cigars is one of the largest and most respected online cigar retailers in the world.
Product Selection
J and R Cigars boasts an impressive selection of premium cigars from top manufacturers, including Arturo Fuente, Padron, and Ashton, among others. With over 1,000 different cigar brands and styles to choose from, customers are spoiled for choice. From classic Cuban-heritage cigars to modern boutique brands, J and R Cigars has something for every palate and budget. In addition to cigars, the company also offers a wide range of cigar accessories, including humidors, cutters, and lighters.
Cigar Knowledge and Education
J and R Cigars is committed to educating its customers about the world of cigars. The company's website features a comprehensive cigar guide, which provides detailed information on cigar types, flavors, and strengths. The guide also covers cigar-related topics, such as cigar storage, handling, and etiquette. Additionally, J and R Cigars offers a blog section, where customers can find articles on cigar news, trends, and reviews.
Customer Service
J and R Cigars prides itself on its exceptional customer service. The company's customer service team is comprised of knowledgeable and friendly representatives who are available to assist customers with any questions or concerns. J and R Cigars offers a 30-day money-back guarantee, ensuring that customers are completely satisfied with their purchases. The company also provides a loyalty program, which rewards customers for their repeat business.
Shipping and Handling
J and R Cigars understands the importance of proper cigar storage and handling. The company uses state-of-the-art packaging materials and techniques to ensure that cigars arrive at customers' doorsteps in perfect condition. J and R Cigars offers fast and reliable shipping options, including same-day shipping for orders placed before 2 pm EST. The company also provides a tracking number for every shipment, allowing customers to monitor the status of their orders.
Awards and Accolades
J and R Cigars has received numerous awards and accolades from the cigar industry and its customers. The company has been named "Retailer of the Year" by Cigar Aficionado magazine and has received a "Best of the Web" award from Forbes magazine. J and R Cigars has also been rated as one of the top online cigar retailers by various online review platforms.
In conclusion, J and R Cigars is a trusted and respected online retailer of premium cigars and cigar-related products. With its vast selection of products, exceptional customer service, and commitment to education, J and R Cigars is the go-to destination for cigar enthusiasts. Whether you're a seasoned aficionado or just starting your cigar journey, J and R Cigars has everything you need to enhance your cigar-smoking experience.
Frequently Asked Questions
What is J and R Cigars?
J and R Cigars is a renowned online retailer specializing in premium cigars, accessories, and humidors. With over 20 years of experience, they offer a vast selection of cigars from top brands, expert advice, and exceptional customer service.
What types of cigars does J and R Cigars offer?
J and R Cigars boasts an extensive collection of premium cigars from various brands, including Cuban-legacy brands, boutique brands, and hard-to-find cigars. They offer a range of cigar styles, including mild, medium, full-bodied, and flavored cigars.
Are J and R Cigars authentic?
Yes, J and R Cigars only sells 100% authentic cigars, directly sourced from manufacturers or authorized distributors. They guarantee the authenticity of their products and provide a certificate of authenticity upon request.
How do I store my cigars?
To maintain the flavor and quality of your cigars, it's essential to store them in a humidor at a consistent temperature (between 68°F and 72°F) and humidity level (between 65% and 70%). J and R Cigars offers a range of humidors and accessories to help you store your cigars properly.
What is the ideal humidity level for cigar storage?
The ideal humidity level for cigar storage is between 65% and 70%. This range allows the cigars to maintain their flavor, aroma, and texture. J and R Cigars recommends using a hygrometer to monitor the humidity level in your humidor.
Can I return or exchange a cigar?
J and R Cigars has a 30-day return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days of delivery. Please note that the cigars must be in their original condition and packaging.
How long does shipping take?
J and R Cigars offers fast and reliable shipping. Orders typically ship within 24-48 hours of processing, and delivery times vary depending on your location. They provide tracking information for all orders, so you can stay updated on the status of your shipment.
Do you offer international shipping?
Yes, J and R Cigars ships to most countries worldwide. However, please note that international shipping rates and delivery times may vary. They recommend checking with local customs and duty regulations before placing an order.
What is the best way to cut a cigar?
The best way to cut a cigar is using a cigar cutter, which ensures a clean, precise cut. J and R Cigars recommends using a double-guillotine cutter or a V-cutter, depending on your personal preference.
How do I light a cigar?
To light a cigar, hold the flame to the foot of the cigar, rotating it slowly to ensure an even burn. Once the cigar is lit, blow on the foot to create a small ember. J and R Cigars recommends using a butane lighter or a cedar spill for a more traditional experience.
What is the difference between a cigar and a cigarette?
A cigar is a rolled bundle of tobacco leaves, typically handmade, with a distinct flavor and aroma. Cigarettes, on the other hand, are machine-made and contain a blend of tobacco and additives. Cigars are often enjoyed for their flavor and aroma, while cigarettes are primarily used for nicotine delivery.
Are cigars safe to smoke?
Like any tobacco product, cigars pose health risks when smoked excessively. However, moderate cigar smoking (1-2 cigars per week) is considered relatively safe. J and R Cigars advises customers to smoke responsibly and follow proper cigar etiquette.
Can I smoke cigars indoors?
It's generally recommended to smoke cigars outdoors or in a well-ventilated area to avoid disturbing others and to maintain air quality. However, some cigar lounges and smoking rooms may permit indoor cigar smoking. Always check local regulations and respect others around you.
What is the best way to pair a cigar with a drink?
The best way to pair a cigar with a drink is to consider the flavor profiles of both. For example, a full-bodied cigar pairs well with a rich, bold whiskey, while a mild cigar pairs well with a crisp, refreshing beer. J and R Cigars offers expert advice on cigar and drink pairings.
Can I buy cigars as a gift?
Yes, J and R Cigars offers a range of gift options, including cigar samplers, humidors, and accessories. They also provide gift wrapping and personalized messages for a unique touch.
Do you offer cigar subscriptions?
Yes, J and R Cigars offers a monthly cigar subscription service, which delivers a selection of premium cigars to your doorstep. Choose from various subscription options to suit your taste and preferences.
Can I cancel or modify my subscription?
Yes, you can cancel or modify your subscription at any time by contacting J and R Cigars' customer service team. They will assist you with any changes or cancellations.
What if I have a problem with my order?
If you encounter any issues with your order, please contact J and R Cigars' customer service team. They will resolve the problem promptly and efficiently, ensuring your complete satisfaction.
Is my personal and payment information secure?
Yes, J and R Cigars takes the security of your personal and payment information very seriously. They use industry-standard encryption and secure servers to protect your data.
Do you offer any discounts or promotions?
Yes, J and R Cigars regularly offers discounts, promotions, and special deals on their website and social media channels. Sign up for their newsletter to stay informed about the latest offers.
Can I visit J and R Cigars in person?
Yes, J and R Cigars has a physical store location where you can visit and explore their vast selection of cigars and accessories. Their knowledgeable staff will be happy to assist you with any questions or purchases.
Do you offer cigar rolling classes or events?
Yes, J and R Cigars occasionally hosts cigar rolling classes, events, and seminars. These events provide a unique opportunity to learn about cigar craftsmanship, taste new cigars, and connect with fellow cigar enthusiasts.
Can I get a refund or store credit?
J and R Cigars offers refunds or store credits for returned items, depending on the circumstances. Please review their return and exchange policy for more information.
How do I contact J and R Cigars' customer service?
You can contact J and R Cigars' customer service team through their website, phone, or email. They respond promptly to all inquiries and are dedicated to providing exceptional customer service.