Mike's Cigars is a renowned online retailer of premium cigars, offering a vast selection of brands, flavors, and sizes to cater to the diverse tastes of cigar enthusiasts. With a rich history spanning over three decades, Mike's Cigars has established itself as a trusted and reliable source for high-quality cigars, accessories, and expert advice.
History of Mike's Cigars
Mike's Cigars was founded in 1991 by Mike Vandenstock, a passionate cigar aficionado with a vision to provide exceptional cigars and unparalleled customer service. Starting as a small retail store in Miami, Florida, the company quickly gained popularity among local cigar enthusiasts. Over the years, Mike's Cigars expanded its operations, transitioning to an online platform to reach a broader audience. Today, the company is a leading online retailer of premium cigars, serving customers worldwide.
Product Range
Mike's Cigars boasts an impressive product range, featuring over 1,000 different cigar brands, including iconic names like Montecristo, Cohiba, and Padron, as well as boutique brands and limited-edition releases. The company's extensive selection caters to various tastes and preferences, offering a wide range of flavors, strengths, and sizes. From classic Cuban-heritage cigars to innovative, modern blends, Mike's Cigars has something for every cigar enthusiast.
Quality Control
Mike's Cigars takes pride in its rigorous quality control process, ensuring that every cigar meets the highest standards of excellence. The company's team of experts carefully inspects each cigar for appearance, construction, and flavor profile, guaranteeing that only the finest products reach customers. Mike's Cigars also maintains a state-of-the-art humidification system, preserving the delicate flavor and aroma of its cigars.
Customer Service
Mike's Cigars is committed to providing exceptional customer service, offering personalized advice, and guidance to help customers navigate the vast world of cigars. The company's knowledgeable staff is available to answer questions, provide recommendations, and assist with orders. Mike's Cigars also offers a 30-day money-back guarantee, ensuring customer satisfaction and building trust with its loyal customer base.
Education and Resources
Mike's Cigars is dedicated to educating and empowering cigar enthusiasts, offering a wealth of resources and information on its website. The company's blog features articles on cigar-related topics, including cigar pairing, storage, and maintenance. Mike's Cigars also provides detailed product descriptions, customer reviews, and ratings, helping customers make informed purchasing decisions.
Awards and Recognition
Mike's Cigars has received numerous awards and accolades within the cigar industry, recognizing its commitment to excellence and customer satisfaction. The company has been named "Retailer of the Year" by Cigar Aficionado magazine and has received multiple awards from the International Association of Cigar Sommeliers. Mike's Cigars is also a member of the Cigar Rights of America, advocating for the rights of cigar enthusiasts and promoting responsible cigar enjoyment.
Community Involvement
Mike's Cigars is deeply involved in the cigar community, hosting events, and sponsoring charity initiatives. The company regularly participates in cigar festivals and trade shows, providing customers with opportunities to meet industry experts and learn about new products. Mike's Cigars also supports various charitable organizations, including the Cigar Family Charitable Foundation, which provides education and healthcare services to cigar factory workers and their families.
Mike's Cigars is a trusted and respected name in the cigar industry, offering an unparalleled shopping experience for cigar enthusiasts. With its vast product range, commitment to quality, and exceptional customer service, Mike's Cigars has established itself as a leader in the online cigar retail market. Whether you're a seasoned aficionado or just discovering the world of cigars, Mike's Cigars is the perfect destination for all your cigar needs.
Frequently Asked Questions
What is Mike's Cigars and what do you offer?
Mike's Cigars is a premier online retailer of premium cigars, accessories, and cigar-related products. We offer a wide selection of cigars from renowned manufacturers, as well as our own exclusive blends. Our goal is to provide exceptional customer service, competitive pricing, and expert knowledge to help you find the perfect cigar for your taste and preferences.
What types of cigars do you carry?
We carry a vast selection of cigars, including premium, boutique, and value-priced options. Our inventory includes a wide range of wrapper types, fillers, and flavor profiles to suit every palate. From classic Cuban-heritage brands to innovative, modern blends, we have something for every cigar enthusiast.
How do I choose the right cigar for me?
Choosing the right cigar can be overwhelming, especially for beginners. Our knowledgeable staff is happy to help you navigate our selection and find a cigar that suits your taste preferences, budget, and smoking style. You can also explore our website, read reviews, and check out our blog for helpful guides and recommendations.
What is the difference between a premium cigar and a budget cigar?
Premium cigars are made with high-quality tobacco, carefully selected and aged to ensure a rich, complex flavor profile. Budget cigars, on the other hand, may use lower-grade tobacco and simpler production methods, resulting in a less refined taste experience. While budget cigars can be a good option for beginners or casual smokers, premium cigars offer a more sophisticated and satisfying smoke.
How should I store my cigars?
Proper storage is crucial to maintaining the flavor and quality of your cigars. We recommend storing your cigars in a humidor, which maintains a consistent humidity level between 65-70%. Avoid storing cigars in direct sunlight, near heat sources, or in areas with extreme temperature fluctuations.
What is a humidor, and do I need one?
A humidor is a specialized container designed to store cigars at the optimal humidity level. If you plan to store cigars for an extended period, a humidor is essential. However, if you only smoke occasionally, you can store your cigars in a cool, dry place, such as a drawer or cupboard.
How do I light a cigar?
Lighting a cigar requires some technique and patience. First, hold the cigar at an angle and gently toast the foot with a flame. Once the foot is evenly toasted, hold the flame to the foot until it ignites. Take slow, gentle puffs to ensure an even burn.
What is the best way to cut a cigar?
Cutting a cigar is an art that requires the right tool and technique. We recommend using a high-quality cigar cutter, such as a guillotine or scissors-style cutter. Cut the cigar at an angle, about 1/8 inch from the cap, to ensure a clean, even cut.
Can I return or exchange a cigar if I don't like it?
We understand that cigar preferences are highly personal, and we want you to be satisfied with your purchase. If you're not happy with a cigar, you can return it within 30 days for a full refund or exchange it for a different cigar of equal value.
Do you offer any discounts or promotions?
Yes, we regularly offer special promotions, discounts, and loyalty rewards to our customers. Sign up for our newsletter or follow us on social media to stay informed about our latest deals and offers.
How do I know if a cigar is authentic?
We take authenticity very seriously and only source our cigars from authorized manufacturers and reputable suppliers. Look for the manufacturer's seal or stamp on the cigar box or band, and be wary of suspiciously low prices or unverified sellers.
Can I purchase cigars as a gift?
Absolutely! Cigars make a thoughtful and unique gift for friends, family, or business associates. We offer gift wrapping and personalized messages, and our staff can help you select the perfect cigar for your recipient.
Do you offer international shipping?
Yes, we ship worldwide, although shipping rates and regulations may vary depending on your location. Please contact our customer service team for more information on international shipping options and restrictions.
How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. We offer expedited shipping options, including overnight and 2-day air, as well as standard ground shipping. You can track your order online for the most up-to-date shipping information.
What forms of payment do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and bank wire transfers.
Is my personal and payment information secure?
Absolutely! Our website uses state-of-the-art encryption and security measures to protect your personal and payment information. We comply with all relevant data protection regulations and industry standards.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes once an order has shipped.
What if I receive a damaged or defective cigar?
We take great care in packaging and shipping our cigars, but occasionally, damage can occur. If you receive a damaged or defective cigar, please contact our customer service team, and we will promptly replace it or provide a refund.
Can I purchase cigars in bulk?
Yes, we offer bulk discounts for large orders of cigars. Please contact our customer service team for more information on bulk pricing and availability.
Do you offer any cigar-related accessories?
Yes, we carry a wide range of cigar-related accessories, including humidors, cutters, lighters, and ashtrays. Our staff can help you find the perfect accessory to complement your cigar collection.
Can I get a refund or exchange if I'm not satisfied with a cigar?
We want you to be completely satisfied with your purchase. If you're not happy with a cigar, you can return it within 30 days for a full refund or exchange it for a different cigar of equal value.
How do I contact Mike's Cigars customer service?
You can reach our customer service team by phone, email, or through our website's contact form. We're available Monday-Friday, 9am-5pm EST, and respond to all inquiries within 24 hours.
Do you have a physical store location?
We're an online-only retailer, but we're happy to provide personalized service and advice through our website, phone, and email. Our staff is always available to help you find the perfect cigar or answer any questions you may have.